Administrative Data

Users provide personal information in connection with your account creation, usage of the PassageWay Service and support, and payments for the PassageWay Service. PassageWay uses Administrative Data to provide the PassageWay Service to you. We retain Administrative Data for as long as you are a customer of PassageWay and as required by law. If you terminate your relationship with PassageWay, we will delete your Personal Information in accordance with our data retention policies.

PassageWay does not log user activity or access information such as IP addresses, authentication, access, or use. Information related to user activity is only available for Teams or Enterprise Organizations via Event Logs. As described above, PassageWay uses some data to provide the PassageWay Service to you, including:

Personal Information

• Account Email Address (used for Email Verification, Account Administration, and communication between you and PassageWay).
  • Whether email address is verified.
• Name (Only if provided during account creation).
• A PassageWay-generated device-specific GUID (sometimes referred to as a Device ID, and used to alert you when a new device logs into your Vault.)

Organization Information

• Organization Name.
  • Organization Business Name (when applicable).
• Organization type and plan information, including:
  • Features available to the Organization.
  • Renewal cadence.
  • Number of seats.
• Organization Billing Email Address
• Email Addresses of Organization Owners and Admins.